Customer Reviews

Was able to get a vinyl that a previous pre-order at another website never sent out. Acoustic Sounds also had it at a better price (thankful I didn't pull the trigger at buying it on eBay for $50+). And their shipping packaging is top notch. They certainly know what they're doing.

James Tompson

4 months ago

Amazing customer service! I had a pre order that kept getting pushed out, no big deal for me I know the stores have no control over the timelines for product. I emailed them to change my address due to moving and the quickly adjusted for me. In addition when they didn’t actually get the exact color vinyl I ordered but a different variation they called me to make sure they could send me a different color. Seriously by far the easiest transactions I’ve had trying to buy vinyls and will 100% continue to buy from them. Would recommend to anyone!

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Meaghan Ramstack

two weeks ago

I had a question and emailed Experience vinyl expecting to hear something back the following week. Within a matter of minutes, I was contacted by email, text and a phone call by Jeff. Excellent customer service and looking forward to placing more orders!

Matt Morelli

Sep 10 2022

Excellent customer service. Staff member was very helpful when it came to a pre-order I had bought and after the issue was resolved, we talked for over 10 minutes about vinyl. Would absolutely buy from again, highly recommend A+++

Giancarlo Iannotta

2 days ago