FAQ’s

  • How does Experience Vinyl work?

    Imagine you walk into a record store and find a seminal artist behind the counter offering their favorite album recommendations. That’s Experience Vinyl. Each month, we partner with a music icon who handpicks one of their all-time, desert island, can’t-live-without records. You receive their selection, a unique artist-insert explaining why each album was chosen, and exclusive extras tailored to that month.

  • How do you choose artist curators?

    When we started Experience Vinyl we created a masterlist of all the artists we’d love recommendations from. We’re working through that list to give you the best collection of all time. If there’s an artist you’re desperate to have curate, let us know! We’ll try to arrange it.

  • Do you release exclusive LPs each month?

    Yes! Every month – with few exceptions – we release an exclusive LP of our curator’s handpicked album. Every time you play, you’ll know that it was handpicked by one of the biggest names in music.

  • How much does EV cost?
    1 Album / Month
    Annual $25/month ($300 billed annually)
    3-Month $27/month ($81 billed trimonthly)
    Month-to-Month $29/month ($29 billed monthly)

     

    All payments are recurring unless canceled.

  • How do I sign up?

    It’s easy! You can click here to create an account.

    All you need to do to sign up is create an account, choose a subscription plan, enter your billing and shipping information, and press submit. If you order before the 15th of every month, you’ll get your first record a few weeks later.

  • What payment options do you accept?

    All major credit cards and PayPal.

  • How do I update my billing, payment, and shipping info?

    You can visit your account page and make all necessary changes. Don’t worry, we’ve made it easy.

  • I want to give EV as a gift. How do I do that?

    We think Experience Vinyl is the perfect gift for a vinyl aficionado or a prospective collector who wants to start building their catalog. We offer three-month, six-month, and annual gift subscriptions.

    1 Album / Month
    Annually 300 (billed annually)
    6-Months $156 (billed semi-annually)
    3-Months $81 (billed trimonthly)

    And be sure to keep an eye out for our beginner’s yearly subscription and Proj-Ect turntable package when we launch it in the coming months.

  • I got a gift subscription for a friend, how does he or she redeem it?

    We’ve got you covered! When you purchase a subscription as a gift we create an EV account for your friend and send him or her the login information. All your friend has to do is login, reset the password, and get ready to receive some awesome vinyl.

  • What perks do I get as a member?

    The moment you join Experience Vinyl you’re getting access to the inner workings of some of music’s great minds. Each month you’ll get an all-time favorite record selected by an iconic artist. In the coming months, you’ll also receive exclusive content that our curators collaborate with us to create – whether it’s a seven-inch single by the curating artist or something from their favorite indie band. You’re in good hands!

     

    Other perks include:

    • Access to our store to purchase records from our collection and Proj-Ect turntables. COMING SOON!
    • Entrance into the lottery to attend our quarterly concert series.
    • Entry into our giveaways. If you’re a yearly subscriber, you have a better shot at being selected.
  • What’s up with the concerts and trips listed on the site?

    We can’t wait to unveil our concerts, giveaways, and trips! We’re in the process of making them fit for a rock star and will be making some big announcements soon.

  • I see a portion of all sales goes to a charity each month. How does that work?

    At Experience Vinyl, we believe in making a positive impact in the world. Each month we ask our curators which charity they want to support and make a contribution. We also highlight the charity on the insert you receive with your box, so you can learn about the great work they do.

  • How do I know when my record has shipped?

    We ship our records around the 20th of each month. After the records have left our shipping facility you’ll receive an email with the tracking number for your package.

  • If I don’t like this month’s artist, can I skip a month?

    Unfortunately, we do not offer the capability to skip a month. We think that all the artists we choose are going to select amazing albums for you to enjoy. Even if you’re not a fan of the artist, you never know what kind of music influenced them!

  • What if I get a record I don’t like or already have?

    We’ll be in introducing record swapping in the coming months. If you receive a record you don’t like or already own, you’ll be able to swap it out with a record from a previous month.

  • How do I cancel my membership?

    We hope you won’t leave us, but we understand if Experience Vinyl is something that needs to be cut from that monthly budget. It’s easy to cancel your subscription. All you have to do is go into your account page and press “cancel subscription.” You can keep your account in case you’d like to renew again in the future, but without a subscription you won’t be eligible for member perks.

    If you have an annual or 3-Month subscription you can also cancel at any time, but we cannot reimburse you because of the discount we offer by paying up front.

  • Will Experience Vinyl be available internationally?

    Yes! Experience Vinyl will be available for international purchase in Spring or Summer 2017. Keep an eye out and join our mailing list to stay updated.